Retail Store Manager – Athletic Footwear

Goodmiles Running Company•Brookfield, WI

About The Position

Goodmiles Running Company in Brookfield, WI is looking for a full-time Store Manager to lead our team and create the best running shoe fitting experience in Wisconsin! If you're passionate about running, walking, or an active lifestyle - and you're ready to guide a team while driving store performance - we want you to help our customers find the perfect gear for their goals. As the Store Manager, you'll be the driving force behind the Goodmiles experience. You'll lead customers through expert shoe fittings, use your product knowledge to guide their fitness goals, and create an environment where everyone feels welcomed, supported, and excited to move. You'll also be responsible for developing a high-performing team of 4–6 Fit Experts. That means leading all training, coaching, and performance development - hiring and onboarding new talent, delivering ongoing skills training, and ensuring every team member is equipped to deliver exceptional service. You'll set clear expectations, motivate the team, and drive sales results by keeping everyone aligned with our service standards, conversion goals, and daily targets. From celebrating wins to providing direct coaching, you'll elevate both individual and team performance. Operationally, you'll run the show. You'll handle scheduling, keep the sales floor and displays looking sharp, and ensure opening and closing routines are smooth and accurate. A clean, organized, and efficient store will be your standard. And because Goodmiles thrives on community, you'll take that energy outside the store as well. You'll represent the brand at runs, races, expos, and fitness events; build partnerships with local gyms and wellness groups; and help bring our events and activations to life. Your presence in the community will fuel awareness, loyalty, and excitement around Goodmiles in Brookfield.

Requirements

Passion for running, walking, fitness, or an active lifestyle
Minimum 2 years full-service retail experience
Minimum 2 years retail management experience
Strong leadership and communication skills
Ability to motivate, train, and guide a team
Organized, detail-oriented, and comfortable with POS systems
Customer-first mindset with strong problem-solving abilities
Flexible availability - evenings, weekends, and peak periods

Responsibilities

Lead customers through expert shoe fittings.
Use product knowledge to guide customer fitness goals.
Create a welcoming and supportive environment.
Develop a high-performing team of 4–6 Fit Experts.
Lead training, coaching, and performance development.
Hire and onboard new talent.
Deliver ongoing skills training.
Set clear expectations and motivate the team.
Drive sales results by aligning with service standards, conversion goals, and daily targets.
Handle scheduling.
Maintain the sales floor and displays.
Ensure smooth opening and closing routines.
Represent the brand at community events.
Build partnerships with local gyms and wellness groups.
Help bring events and activations to life.