Retail Store Manager, Bilingual Spanish Preferred

T-Mobile•Milwaukee, WI

19h•$50,175 - $90,450

About The Position

This role manages all operations of a retail store to ensure effective customer engagement and business performance. It involves leading store employees through hiring, scheduling, training, and coaching to maintain operational standards. The role requires ownership of store functions including marketing, loss prevention, and labor management to drive success. Success is measured by store performance metrics such as sales goals, customer satisfaction, and operational efficiency. The work impacts the organization by fostering a productive store environment that supports customer loyalty and business growth.

Requirements

High School Diploma/GED (Required)
Communication (Required)
Microsoft Office (Required)
Store Management (Required)
Store Operations (Required)
Customer Service (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Bilingual Spanish Preferred
2-4 years Management experience in retail sales (Preferred)
2-4 years Sales & sales management experience (Preferred)

Responsibilities

Lead employee development and coaching to improve customer interactions and complete required training on schedule
Resolve customer issues to enhance the customer experience and align with brand expectations
Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
Also responsible for other duties/projects as assigned by business management as needed