Retail Store Manager, NorthPark

Tecovas • Dallas, TX

2d • $80,000 - $90,000

About The Position

Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.

Requirements

• 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired)
• Exceptional leadership, selling, and customer service skills
• Strong organizational skills and attention to detail
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency
• High School Diploma required (College Degree preferred)
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly
• Able to regularly perform store maintenance tasks
• Must be able to reliably commute to and from the work location
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Nice To Haves

• Multi-Unit Management experience highly desired
• College Degree preferred

Responsibilities

• Continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progression
• Develop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountability
• Inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company values
• Customer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized
• Retail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customer
• Lead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to Tecovas
• Analyze sales and product to identify and interpret business opportunities for the store, customer and market
• Effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions
• Collaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store’s profitability
• Manage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store’s profitability
• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solving
• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision

Benefits

• We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
• Competitive salary: $80,000-90,000/annually (commensurate with experience and qualifications)
• Generous Employee Discount & Free Boots!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED