Retail Store Manager - CocoNene Ala Moana Shopping Center

The Art Source, Inc.•Honolulu, HI

4d•$60,000 - $70,000•Onsite

About The Position

We are hiring a Retail Store Manager for our CocoNene location at Ala Moana Shopping Center. This is not typical retail. Our team blends hospitality, product knowledge, and focused guest service in a fast-paced, high-volume environment. As a Store Manager, you’ll help lead a team that guides guests to meaningful, locally made products while representing Hawai‘i artists with warmth, professionalism, and pride. We’re looking for someone who genuinely connects with our story, takes pride in our local roots, and wants to help carry that story forward through their leadership.

Requirements

Ownership mindset with a proactive leadership style
2+ years of previous leadership or management experience required
Comfortable driving store goals and performance improvement
Strong floor presence with the ability to lead by example
Reliable follow-through with clear, respectful communication
Coaching mindset with a people-first approach
Operational awareness, including inventory control and daily store operations
Technologically competent and comfortable working in digital systems, including POS, inventory management, email communication, and shared trackers or documents
Growth-minded and motivated by continuous improvement and supporting store goals
Alignment with CocoNene values and pride in representing Hawai‘i-made products
Ability to work nights, weekends, holidays, and late hours
Ability to commit to a full-time leadership schedule of approximately 40–50 hours per week
High school graduate or equivalent

Nice To Haves

Experience working in a tourist-heavy or international guest environment
Familiarity with inventory processes such as receiving, replenishment, or counts
Comfort using shared digital tools (POS systems, email, spreadsheets, or task trackers)
Experience providing real-time coaching or feedback on the sales floor
Familiarity with sales metrics or daily performance goals
Background in a hospitality-driven, values-based, or locally made brand
Conversational Japanese

Responsibilities

Lead by example on the sales floor, welcoming guests with warmth, aloha, and professionalism
Model authentic product storytelling and represent Hawai‘i-made products and local artists with pride
Reinforce and coach authentic product knowledge (not scripted) across the team
Participate in management training meetings, monthly sales rallies, and required off-site meetings
Support and coach the team in real time to deliver consistent, high-quality guest experiences
Help guide guests through personalization and meaningful gift selection when needed
Maintain store readiness, visual standards, and an inviting environment throughout the day
Support daily store operations including opening/closing, cash handling, deposits, and task execution
Ensure inventory control by receiving deliveries, monitoring stock levels, and maintaining organized backstock
Achieve store goals by managing floor flow, coverage, and performance focus during shifts
Communicate with internal departments (such as production, inventory, visual, or leadership partners) to support store needs, resolve issues, and keep operations running smoothly
Uphold and reinforce a positive, collaborative team culture