Retail Store Manager

GRANQUARTZ•Huntsville, AL

25d

About The Position

The Retail Store Manager will oversee, manage, and coordinate the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Manager of Retail Operations, they will proactively operate the retail branch with product sales to exertional customers, product and customer demo/training, supervision of retail branch staff, receiving/shipping/storage of in-store merchandise, and the cleanliness and upkeep of the retail branch location. The Retail Store Manager will lead by example and develop a culture their branch location simultaneously demonstrates superior product/industry knowledge, operational excellence, retail inventory management.

Requirements

Minimum of 5 years in the appropriate industry.
Experience with using of a computer for daily tasks.
Have extensive verbal communication required for customer and associate relations.
Have analytical skills to interpret reports and information and develop strategies.
Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders.
Must be able to pass pre-employment drug screening and background check.

Responsibilities

Manage the retail branch performance against KPI goals and work proactively to improve their results
Walk-In Revenue - Meet or exceed monthly revenue targets.
Inventory Accuracy - Ensure complete accuracy of the retail store inventory through regular cycle counts and complete inventory counts.
Operational Excellence - Correctly receive, put-away, pick, pack, and ship product.
Retail Fundamentals - Follow Pearlman Group’s standard for cleanliness, organization, planograms, and inventory displays.
Quality Control - Ensure all orders complete, accurate, and shipped on time.
Ensure the retail branch location is properly staffed, trained, clean, organized, and presented in a manner analogous with our industry best in class reputation.
Recruit, hire, shape, and sustain an effective, motivated team that delivers desired business results by providing vision/direction, building trust, coaching, and developing team members in order to leverage individual abilities.
Collaborate with outside sales and use previous industry knowledge to improve retail sales experience and overall customer satisfaction through product and industry knowledge.
Develop a culture that places importance on conducting all operations in a safe manner and reports all safety incidents.
Other duties as expected.