Retail Store Manager

Circle K-posted 3 months ago
Full-time • Entry Level
Etowah, TN
Food and Beverage Retailers
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The Retail Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, and managing staff effectively. The position requires a high school diploma or GED, along with experience in retail sales. The manager will recruit, hire, and train employees, maintain store standards, and develop positive relationships with suppliers and customers. The role also involves financial analysis, budgeting, and ensuring compliance with company policies and safety procedures.

  • Recruit, hire and train positive, enthusiastic employees.
  • Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized, and well-kept.
  • Maintain a professional and supportive image among subordinates and supervisors.
  • Schedule employees within company guidelines to maximize customer service.
  • Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely manner.
  • Prepare ongoing performance appraisals for all employees.
  • Train all employees on customer service, site image, marketing execution, and safety procedures.
  • Establish periodic communication meetings with all site employees and the Market Manager.
  • Evaluate and develop action plans to address site needs.
  • Manage and supervise store employees to ensure reports are completed accurately and timely.
  • Analyze daily sales and expense information to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools, and materials.
  • Ability to use a computer for analysis of reports, inventory control, and cash control.
  • A valid driver's license and adequate transportation.
  • Ability to communicate in English, both orally and in writing.
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