About The Position

The Retail Store Manager at Spectrum is responsible for leading a team to achieve sales goals while fostering a positive and inclusive work environment. This role involves coaching and developing sales representatives, ensuring customer satisfaction, and maintaining operational excellence in a retail setting. The manager will play a crucial role in expanding customer access to Spectrum's services and will be supported by a collaborative team and various career development opportunities.

Requirements

  • 3-5 years of sales and customer service experience in a retail environment.
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
  • Ability to lift up to 35 lbs. and stand for prolonged periods.

Nice To Haves

  • Bachelor's Degree or equivalent work experience.
  • 1+ years of management experience.
  • 1-3 years of telecommunications/wireless experience.

Responsibilities

  • Inspire and lead a team to exceed sales goals.
  • Coach and develop sales representatives to achieve personal and professional growth.
  • Build positive customer relationships and utilize probing techniques to overcome obstacles.
  • Communicate effectively with customers in a retail environment to deliver a positive company image.
  • Ensure store success by meeting operational metrics and fostering a collaborative team culture.

Benefits

  • Competitive pay with generous commissions and base salary.
  • Career development opportunities.
  • Supportive team environment that encourages networking and growth.
  • Comprehensive pay and benefits package that supports employee well-being.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Telecommunications

Education Level

Bachelor's degree

Number of Employees

10,001+ employees

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