Retail Store Manager - Beavercreek, OH

Consumer Cellular • Beavercreek, OH

264d • $71,400 - $100,800

About The Position

The Retail Store Manager role requires meeting and exceeding client field expectations with overall store responsibility for store effectiveness and customer satisfaction. In order to do their jobs effectively, Retail Store Manager must have excellent customer service skills, the ability to identify, hire, train and manage talent and the ability to lead and develop others. Retail Store Manager's must have strong performance management and coaching skills allowing ongoing development of their retail Sales Reps. This position will be responsible for managing both full and part-time Mobile Advisors. The starting salary for this role is at least $71,400/annual (minimum) plus a monthly bonus. We believe in a life/work balance! This role leads a team for 40 hours a week (in-store) which provides the ability to spend the remainder of the week doing the things YOU love best!

Requirements

• High School Diploma required.
• 3-5 years training, sales, account management or related experience and 2+ years of retail management experience required.
• Specialty Retail management experience required.
• Proven record as a leader and store manager.
• Excellent communication skills both verbal and written.
• High level of business acumen.
• Proven ability to train and develop subordinates.
• Flexibility to work weekends and travel when required.
• Proven self-starter.
• Ability to incent and drive Sales Representatives to perform and deliver client expectations.
• Must be proficient in all MS Office suite of products; Word, Excel, PowerPoint.

Responsibilities

• Manages all aspects of in-store execution within assigned store, including but not limited to: staffing of retail locations, retail shift scheduling and hours completion, active customer engagement, sales, merchandising, and inventory management.
• Establishes and maintains critical relationships with field leadership.
• Ensures and promotes strong relationships with the in-store team and field leadership to ensure communication continuity and adoption of all directives.
• Manages and delivers required sales productivity and guest experience through rep performance management and engagement via 1 on 1 coaching.
• Ensures employee satisfaction through progressive employee engagement.
• Interviews and hires high quality full and part time Sales Reps.
• Manages attrition through key performance indicators.
• Manages performance in store to achieve all sales and customer service objectives.

Benefits

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED