RETAIL STORE GENERAL MANAGER

Micro Center•Santa Clara, CA

10h•Onsite

About The Position

MICRO CENTER is the nation’s leading computer and electronic device big box retailer, offering an industry-leading 40,000+ selection of premier computer products. The company is seeking a Retail Store General Manager for its Santa Clara store. The ideal candidate will possess high-volume big box store leadership experience, as they will be responsible for managing all sales, operations, service, and support activities to ensure the overall success of the new big box computer retail store.

Requirements

Five to seven years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss.
Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service.
Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers.
Ability to execute corporate initiatives and analyze the competition.
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays.

Nice To Haves

Experience within the consumer electronics industry preferred.
A college degree is strongly preferred.

Responsibilities

Consistently achieve store sales and profit objectives, including management of payroll expenses.
Develop and implement plans to increase profitability and reduce expenses based on P&L results.
Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed.
Execute and participate in floor and front-end leadership activities, including store open and close procedures.
Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control.
Ensure the execution of ad set and visual merchandising standards.
Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers.
Train, develop and coach all store personnel -- from Senior Managers to front line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling.
Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed.
Perform other duties and tasks as assigned.