Michaels Stores-posted 3 months ago
5,001-10,000 employees

As a Store Associate at Michaels, you will maintain a high standard of overall look and feel of the store, which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will deliver friendly customer service, help customers shop our store, and find what they’re looking for. Your responsibilities will include collecting and disposing of trash, dusting and damp mopping floors, moving equipment and products for proper cleaning, and deep cleaning key areas of the store. You will also keep cleaning equipment neat and orderly, notify your supervisor of supply needs, and seek out areas requiring cleaning. Additionally, you will complete all tasks assigned by your supervisor in accordance with all federal, state, and county guidelines. Maintaining positive and respectful interactions with both team members and customers is essential, as is projecting a positive image and serving as a role model for other Team Members.

  • Maintain store cleanliness and recovery standards.
  • Deliver friendly customer service.
  • Help customers shop the store and find products.
  • Collect and dispose of trash following approved procedures.
  • Dust and damp mop floors.
  • Move equipment and products for proper cleaning.
  • Deep clean key areas of the store.
  • Keep cleaning equipment neat and orderly.
  • Notify supervisor of supply needs in advance.
  • Seek out areas requiring cleaning and take initiative.
  • Complete all tasks assigned by supervisor.
  • Maintain positive interactions with team members and customers.
  • Project a positive image and serve as a role model.
  • Provide a fast and friendly checkout experience.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unload, stocking, and planogram processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs.
  • Retail and/or cleaning experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves.
  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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