Retail Store Associate

Sherwin-Williams•Walla Walla, WA

5h•Onsite

About The Position

This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #708012, located at: 813 West Poplar Street, Walla Walla, WA. This is a PART-TIME position. Starting pay is $18.25 per hour. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

Work closely with wholesale and retail customers to determine their needs
Answer customer questions about Sherwin-Williams products
Recommend the right solutions
Promptly resolve any customer concerns
Ensure maximum client satisfaction
Stay up-to-date with product features
Maintain the high quality and visual standards of the products and store
Achieve excellent customer service
Consistently meet the store’s sales goals

Benefits

Health benefits, such as prescription savings and virtual physician visits
Retirement benefits
Saving benefits
Generous time away from work package, including vacation, holidays, and military leave
0-9 paid holidays throughout the calendar year (for part-time regular employees not covered by a collective bargaining agreement)
Paid sick leave at an accrual rate of 1 hour per every 40 hours worked (for non-exempt employees who work within the state of Washington)
Paid sick leave at a rate of 1 hour per every 30 hours worked (for employees who work within the city of Seattle, Washington)
4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
5 days of paid Bereavement Leave following the death of an immediate family member
3 days of paid Bereavement Leave following the death of any other family member
Paid vacation after their first year of hire consistent with Sherwin-Williams part-time vacation policy (for part-time employees)