Retail Store Associate - CACTI Park of the Palm Beaches

MLB•West Palm Beach, FL

12d•Onsite

About The Position

CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals. This two-team location is a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more. In this role, you will be an essential part of the game experience and help build memories that last a lifetime. Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality to sell retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards.

Requirements

High school diploma or GED required.
Basic math skills; ability to accurately handle money and count change.
Attention to detail.
Ability to handle multiple tasks simultaneously in fast-paced environment.
Professionalism.
A positive attitude.
Demonstrated ability to thrive in a team setting.
Willingness to aggressively sell assigned items.
Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

Nice To Haves

Previous experience in retail or customer service environment preferred.
Previous experience in cash handling preferred.
Previous experience with operating point-of-sale preferred.
Bilingual is a plus.

Responsibilities

Help the CACTI Park of the Palm Beaches stay “game-ready” by fulfilling your assigned game day duties.
Stay up-to-date on safety and security for all that enter the ballpark.
Greets and acknowledges guests.
Answers guests’ questions and assists them whenever possible.
Recommends, selects, and helps locate or obtain merchandise for guests.
Processes sale with appropriate point of sale system, accepts payments, and bags merchandise.
Exchanges merchandise for guests and processes returns, with approval of supervisor.
Maintains records related to sales.
Ensures that all merchandise is correctly labeled and displayed.
Routinely stocks merchandise and faces items on shelves.
Maintains a clean and organized store or stand.
Maintains orderly back-stock and knows where goods are to be found.
Set aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise.
Watches for and recognizes security risks and thefts and reports to security and management.
Completes all related close-out paperwork.
Possess a high level of honesty and integrity.
Ability to work irregular/extended hours, including nights, weekends and holidays as needed.
Conducts inventory, as directed by supervisor/manager.
Assists with loading and unloading of merchandise.
Other duties as assigned.