Part Time Retail Store Associate

Goodwill•Kansas City, MO

About The Position

Reporting to the General Manager, the Retail Store Associate is responsible for completing duties as assigned according to production and workflow standards, as well as ensuring a positive customer experience in both the front and back of the store.

Requirements

Experience in customer service preferred
Comfort with handling cash and operation of a cash register
Understanding of the importance of the donor process and how it supports the mission
Ability to perform job duties safely
The incumbent should have at least 6 months of work history, unless this is their first job
High school diploma or equivalent is not required
Operation of the hand stacker will require the ability to become certified in its operation

Responsibilities

Able to stock 1 hardlines cart per 15 minutes and/or stock 1 z-rack per 15 minutes
Maintaining appropriate security of cash and donated goods
Operate register, as directed
Complying to Agency policies and procedures
Ensuring a high level of customer service both front and back
Performing duties according to safety expectations and procedures
Ensuring the physical safety of the back room and sales floor
Communicating safety issues and concerns to ensure quick resolution
Ability to operate a cash register and POS system
Ability to count change, count down cash drawers and complete accompanying paperwork
Greeting customers and accepting donation and issuing receipts
Operating a hand stacker and pallet jack
General store upkeep including but not limited to sweeping, mopping, glass cleaning, and bathroom maintenance.
Ensuring quick placement of high-quality, processed goods to the sales floor
Assisting to meet production numbers as set by divisional management
Ensuring loss prevention and process flow guidelines are followed
All other duties as assigned by the General Manager