Retail Store Assistant General Manager #379
About The Position
TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab 'N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came! In this role, you can expect to: Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Store department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.) Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships Assumes duties of any hourly associate position as necessary
Requirements
- A leader who sets the example when working alongside team members
- The ability to lead, motivate, train and develop people to unleash the talent within each team member
- High School Diploma (or GED) required
- Exhibit good verbal and written communication skills
- Ability to work flexible hours including nights, weekends and some holidays
- Proficient in Microsoft Office; Operational understanding of POS software
Nice To Haves
- Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
Responsibilities
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Store department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
- Assumes duties of any hourly associate position as necessary
Benefits
- Competitive wages and annual bonus opportunity
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Paid vacation and holidays
- Tuition reimbursement
- On-site meal discount
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement
- Relocation Assistance (relocation not required)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Publishing Industries
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
