Retail Stockroom Coordinator

Pendleton Woolen Mills Inc•Portland, OR

10d

About The Position

Pendleton Woolen Mill’s Stockroom Coordinator supports all PWM and non-PWM finished product shipping, receiving, and verification. This positions processes and follows through with manufacturer claims and stores damages. This position is responsible for inventory shrink results as it related to operational inventory reconciliation.

Requirements

Self-motivated, sales driven and prioritizes customer service
Effective problem solving, listening, verbal and written communication skills
Meet deadlines
Basic mathematics and financial knowledge
Maintain calm and poised in stressful situations. Know when to partner for support.
Solution orientated, bringing challenges to a positive conclusion. Partner with store management to find solutions for improvements
Retail inventory management software and order processing systems
Retail point of sale (POS)systems
Microsoft office including excel, publisher and word
Online shipping platforms such as USPS, UPS and Fed EX
High School degree or equivalent working experience in stockroom coordination, logistics, or order receipts/fulfillment
Three years retail sales, stock or customer service including a minimum of 2 years store supervision
Flexible schedule with nights, holidays and weekend shifts per scheduling guidelines.
Ability to lift up to 50lbs.
Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing
Extensive standing, lifting, walking
This position requires coordinated operational workflows between store and mill
Work conducted in compressed work areas

Responsibilities

Process store products – received from PWM Truck and/or Common Carrier (transfer of product from receiving dock to store stock room, unpack, receive through RF-Smart, process to sales floor or stock room)
Prepare and complete sales orders for outbound shipping or pick up in store (pick, pack, ship)
Complete Transfer Orders per direction, communicate any differences; partner with receiving and sending stores to ensure completion of transfers or resolution of errors
Review and maintain inventory stock levels for accuracy and to ensure proper replenishment. Performs cycle counts, inventory adjustments as needed to rectify stock levels
Report all discrepancies through Claim filing process, reviews outstanding claims, follows up to ensure resolution of discrepancy
Assess sales floor replenishment needs using NetSuite reporting
Maintain sales floor replenishment directives and monitors for consistency and completion
Maintain the cleanliness and organization of the stockroom including removal of trash and recycling
Ensure that health and safety policies and procedures are followed
Provide Sales Floor coverage as needed during staffing deficiencies and increased customer traffic
Perform other duties as assigned
Conduct mill tours to scheduled and non-scheduled persons or groups.
Train Ambassadors on sales floor related RF-Smart Inventory and SCIS POS processes.
Requires some supervision of employees both in the stockroom and on the sales floor.