Retail Stock Clerk - Montclair

Pet Food Express•Piedmont, CA

52d•$18 - $19•Onsite

About The Position

The Store Support Clerk supports a customer centric culture by taking on operational duties including welcoming customers, acting as cashier and/or pet wash attendant as needed, replenishing and maintaining products and other duties that add to store efficiency and support Sales Consultants to focus on delivering a highly satisfying customer experience. About Pet Food Express Pet Food Express is the best place to shop for pet supplies - and it's all because of the people who work here. Our employees are passionate pet people who care deeply about our community. We offer gold star customer service and expert advice for even the toughest pet problems. Sound like you? Join us.

Requirements

A passion for pets and people.
A warm and welcoming personality and a genuine desire to provide excellent customer service to all customers.
Curious about or enjoy merchandising and demonstrate a high level of detail orientation.
Ability to work in a fast-paced environment and remain calm under pressure while showing a sense of urgency.
Must bring a strong team player attitude and demonstrate initiative.
Ability to follow through on tasks in a timely and efficient manner.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Must be able to lift, move and carry up to 50 pounds while using the appropriate lifting techniques and following all safety rules.
Ability to climb and balance using a ladder and/or step stool.
Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Nice To Haves

Customer service, inventory stocking and/or pet experience is a plus!

Responsibilities

Create a welcoming environment by greeting customers when on the sales floor and connecting them to Sales Consultants as appropriate.
Participate in training and continuous educational programs to develop your pet knowledge and build customer service skills.
Stay up to date about new products and the pet community.
Maintain warehouse and understock, including both merchandise and non-merchandise, to company standard to enable efficient replenishment.
Process product to be floor ready, reducing replenishment hours and ensuring a well-stocked sales floor.
Support cashiering and pet wash operations.
Assist with other projects as directed, including daily inventory, pricing, markdowns, merchandise returns, and planogram changes.
Assist in housekeeping of sales floor, warehouse and store areas and communicate any maintenance needs.
Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service and shrink.
Other duties as assigned.

Benefits

Grow with us: Many potential career paths and options for advancement within the company.
Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
Generous in-store employee discount that extends to your family.
Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more. FT employees are eligible for Health coverage, FSA options, dental, and vision insurance.
Plan for the future: 401k with employer match.
Get Rewarded: Employee referral bonuses.
Bring your well-behaved pet to work.
Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!

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