Retail SR. Floor Supervisor - Las Vegas

Original X Productions•Las Vegas, NV

15h

About The Position

Original X Productions (OGX) are the operators of worldwide location based entertainment experiences including The FRIENDS TM Experience, Harry Potter – Magic at Play, and Hershey Super Sweet Adventure. OGX is looking for a Retail Sr. Floor Supervisor to assist in guiding our Retail and Photo operations teams to deliver world class commercial products. Job Summary: This position will be responsible for delivering an exceptional guest experience and running an efficient day-to-day operation. They will assist the Retail Manager with leading a team of front line team leads and team members and must display strong and compassionate leadership. The ideal candidate thrives in a fast-paced environment, has experience working with a variety of personalities, has attention to detail to provide accurate information for financial and operational reports, experience in a sales environment, values creating a positive and fun work environment, and has strong communication and training skills. This full-time position pays $23.00 per hour.

Requirements

1+ years of leadership experience in the operation of a successful revenue-generating restaurant, cafe, or retail shop.
Exceptional communication skills, both written and verbal
Organized and detail oriented
Ability to multitask effectively
Maintains composure under pressure and enjoys working in a fast-paced and fluid environment
Ability to work weekends and holidays

Responsibilities

Assist with the implementation, training, and promoting guest experience policies, procedures, and standards within the venue to ensure a hospitality mindset by all staff.
Ensure property is well maintained, in working order and peak condition at all times by working with onsite Tech Services and offsite vendors where necessary
Assist in the management of box office operations to ensure an efficient and smooth welcome experience.
Participate in MOD (Manager on Duty) rotation
Assist in the training and creation of reference materials for all retail and photo staff.
Enforces all rules and regulations; upholds proper levels of accountability and supports discipline in partnership with upper management and people and culture when standards are not met
Assist in the management of Retail inventory levels to proper levels, conducting full stock inventory as needed.
Assist in the development and implementation of sales strategies and incentives for team members to achieve targets and grow the Retail shop’s business
Assist with the implementation of store layout updates as directed by upper management.
Assists with special company projects as may be needed
Any and all duties as assigned