Retail Sr. Assistant Store Manager

Office Depot • Surprise, AZ

422d

About The Position

The Retail Sr. Assistant Store Manager at Office Depot plays a crucial role in the store's leadership team, focusing on driving sales and service growth. This position is responsible for achieving sales goals, leading training initiatives, and fostering a customer-centric environment. The Sr. Assistant Store Manager also oversees visual merchandising, freight/logistics activities, and ensures client satisfaction while assisting with store operations and cash handling. The role requires flexibility in scheduling and the ability to lead in the absence of other management.

Requirements

• High School diploma or equivalent; Bachelor's preferred in Business, Marketing, Retail Management, or related field.
• Minimum 1-3 years of experience in a related field.
• Minimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company.
• Basic computer skills and ability to use technology for job-related tasks.
• Ability to effectively lead, coach, and manage others in a professional environment.
• Excellent verbal and written communication skills.
• Demonstrated leadership capabilities and ability to work independently and collaboratively.
• Ability to adapt to a changing environment and achieve goals despite stress and ambiguity.

Nice To Haves

• Sales experience in a services industry is a plus.
• Demonstrated ability to positively influence and motivate others.

Responsibilities

• Provide direction, guidance, and ongoing training to store associates to meet sales and services goals.
• Facilitate training sessions on the business model and holistic service offerings for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
• Support hiring and staffing the store location in partnership with the General Manager.
• Lead the team in driving memorable customer experiences and client satisfaction as a member of the management team.
• Execute Office Depot's selling techniques and sales training across store personnel.
• Foster a sales-focused environment by owning sales and services results.
• Ensure the team processes merchandise accurately and efficiently, adhering to established procedures and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure regular loss prevention compliance as a leader in the store.
• Assist the General Manager with performance management by providing guidance and effective coaching to associates.
• Maintain the safety and security of the building and associates during the absence of other managers.
• Perform opening and closing responsibilities, including cash handling and daily store balancing.

Benefits

• Competitive salaries
• 401(k) plan
• Retail Store Hourly Management Incentive program
• Opportunities for career growth within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED