Retail Specialist Oklahoma City

Imperial Companies•Oklahoma City, OK

4d•$20 - $21•Onsite

About The Position

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs. Our Oklahoma City location is looking for a Retail Specialist to help manage and guide our Micro Market Department. Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information.

Requirements

Excellent listening, time management, and communication skills
Detail Oriented and strong organization skills
Task Management - follow through on projects
Strong Microsoft Office skills Outlook, Excel
Current Valid Driver's License and safe driving history
Customer Focused, Organized, Responsible, Growth Oriented, Integrity, Reliable, Dependable, Adaptable, Consistent, Self-Reliant.
Willingness to travel every day to and from customer site in all-weather elements, driving a company vehicle
Ability to work well with others

Nice To Haves

Vending or similar industry knowledge a plus

Responsibilities

Manage time and deadlines for new installs to ensure everything is executed prior to kick off.
Access and identify business needs and review analysis to determine customer requirements, determine the impact of products/services on customer.
Use information technology to determine product placement, stock levels with overall customer needs to maximize market growth.
Analyze market reporting tools to minimize outs and spoils within each market while keeping the right mix of products available to meet our customer’s needs.
Work alongside Route Managers and Delivery Drivers each day to provide product guidance and review/implement recommended adjustments.
Assist to coordinate the daily Schedules, Customers and Route Associates
Work to understand the customers’ business and align account strategies to customer goals
Accountability for individual success within a team environment
Ensure standards for quality, customer service, health, and safety are being met
Respond to customer complaints by working with our account managers to understand root cause and corrective actions needed to make sure our customers are taken care of.
Create and implement merchandise markets, display plans, and assist with promotions.