Retail Shop Attendant | Full Time

Omni Hotels & ResortsAtlanta, GA

About The Position

Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves, located within steps of Truist Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant. Overview: The position is responsible for the purchasing, replenishing and stocking of merchandise, and maintaining of visual displays.

Requirements

  • Previous retail experience preferred
  • GED or high school equivalent is preferred
  • Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands.
  • Ability to stand for long periods of time

Responsibilities

  • Responsible for the handling of money, i.e., the opening of closing of the shop.
  • Knowledge of P.O.S. system, shipping, transfer forms and hard checks.
  • Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.
  • Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
  • Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
  • All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
  • All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
  • Maintaining a clean, neat and dust free shop and work area on a daily basis.
  • All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.
  • Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
  • Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children.
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