Retail Shop Associate Part Time

Girl Scouts of Southwest Texas • San Antonio, TX

77d

About The Position

Girl Scouts of Southwest Texas (GSSWT) is headquartered in San Antonio, TX and serves more than 15,000 Girl Scouts (girls and adults) across 21 counties in southwest Texas. Girl Scouts is the world's preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place. The Retail Shop Associate Part Time implements the day-to-day operations of the GSSWT Council Shop including selling merchandise and providing high quality customer service to our customers (volunteers, parents, girls, community members and staff).

Requirements

• High school diploma or GED.
• One year of retail experience and/or processing sales orders.
• One year experience handling cash transactions.
• Ability to respond to common inquiries or complaints from customers, or members of the business community.
• Ability to calculate basic math including figures and amounts such as discounts and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be proficient with computer and Microsoft (i.e., Excel, Outlook, and Word).

Responsibilities

• Maintains Retail Shop in an attractive, organized and functional manner by keeping the sales floor stocked and displays fresh and appealing, and cleans stock room, workstations and sales counter.
• Uses Point of Sales system in performing tasks such as cash register sales, refunds, and other customer-related functions.
• Ensures timely receiving of incoming orders, pricing of inventory, and stocking shelves and displays.
• Gains knowledge and understanding of departmental operations to accurately respond to volunteer questions and requests.
• Participates in the annual inventory process of the shop and stock room.
• Provides clarification and support to customers for the Girl Scout Program and corresponding merchandise/awards.
• Resolves customer disputes and complaints to ensure timely resolution and customer satisfaction.
• Processes phone, mail, web orders, and cases promptly and professionally.
• Assists and provides support for Camp Trading Post and external events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED