Retail Shoe Department Manager

Boscov's•Whitehall, PA

About The Position

Boscov’s Shoe Department Manager Experienced Retail Sales Department Managers- bring your experience to work for you where people love to shop! Boscov’s began as a peddler’s dream. Over the last 100 years, we’ve grown into America’s largest family-owned department store. We’ve entertained the crowds with celebrity guest appearances, done thousands of in-store demonstrations and supported our communities in countless ways. We’re dedicated to finding the best deals that we can for our loyal customers. Our co-workers work hard, but reap the benefits of friendship and fun. Ask someone why they love working at Boscov's and they’ll tell you, “we feel like we’re part of the family.” We are currently seeking an experienced Department Manager who enjoys helping and motivating others to be their best to lead our Shoe Sales team.

Requirements

Collaborative manager who helps each member of their team be the best they can be each and every day
Patient & courteous with good active listening and problem solving skills
Enjoys teaching and coaching others to best service our customers
Prior retail management experience, preferably in shoes
Ability to motivate associates achieve sales goals
Entrepreneurial spirit to drive business
Strong customer service and leadership skills
This is a fast-paced position that requires physical movement, including walking, standing, bending, reaching, and climbing ladders and/or stairs
Good communication with coworkers, management, and buying division
Available to work varied days and hours as schedule requires, including evenings and weekends

Responsibilities

Set sales goals for associates
Coach associates to meet and exceed customer expectations by retrieving requested shoes from stockroom area, as well as additional items that meet the style and description the customer is seeking
Educate associates on products
Observe associate and customer interaction and provide feedback to further develop selling skills
Ensure department is merchandised per company standards
Oversee and coordinate daily department maintenance tasks such as merchandising, display, ad set-up, and ticketing.
Assist Shoe Stock Coordinator with stock to ensure proper placement of all incoming and outgoing merchandise
Assist with fulfillment of customer internet orders
Work as a team player to ensure every customer’s needs are met