Retail Shipper & Receiver Administrator

Trapp Family Lodge • Stowe, VT

95d

About The Position

The von Trapp Family Lodge & Resort in Stowe, Vermont is seeking a detail-oriented Retail Shipper/Receiver Administrator. This position involves sorting shipments received each day for various departments, packing and shipping orders from the Retail Shopify site, and processing shipments for retail locations. The role requires effective communication with customers and maintaining the receiving area to OSHA standards.

Requirements

• Must be able to lift 50 lbs.
• Basic computer skills.
• Proficient in basic math skills for inventory management and order processing.
• Excellent communication skills and the ability to work effectively as part of a team.
• Experience with Yellow Dog System is advantageous.

Responsibilities

• Sorts shipments received each day for each department.
• Emails and calls departments daily with arrivals for pickup.
• Delivers packages to other departments if time permits.
• Separates von Trapp family mail and notifies family of package arrivals.
• Packs and ships orders from the Retail Shopify site, Retail Stores, and Kafeehaus.
• Communicates with customers via email or phone in a professional manner.
• Packs shipments in accordance with von Trapp Resort standards.
• Processes mail returns for customers.
• Processes shipments received for Retail locations.
• Receives the shipment in Yellow Dog System.
• Verifies correct cost and Retail pricing before committing.
• Prints and applies appropriate price stickers to products.
• Requests credit from vendors for damages.
• Prepares transfers to locations from Gift shop to other locations.
• Maintains receiving area and stockroom to OSHA standards.
• Calls for trash/recycling pick up when needed.
• Delivers processed shipments to various locations via car or cart.
• Assists with delivery of product to retail locations during peak times.
• Assists with entering shipments into Yellow Dog System when needed.
• Assists with semi-annual inventory in Cottage location.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) with employer contribution.
• Flexible Spending Accounts (medical & dependent care).
• Paid time off (2+ weeks to start).
• Bereavement leave.
• Employee Assistance Program.
• Free cross-country skiing, snowshoeing, disc golf, pool access, fitness center, yoga, and tennis lessons.
• Annual complimentary overnight stay at the Lodge for you and a guest, including dinner and breakfast.
• Free staff meal during 8-hour shifts.
• 20% dining and retail discounts.
• 50% off massages.
• Free access to most guided property tours.
• Lodging discounts for friends and family.

What This Job Offers