Retail Shift Manager-GW - LoSo Store
About The Position
At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities. We offer: Starting pay of $17.00/hour Annual raises & production bonuses Free skill-building and career development classes Generous team member discounts Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement Join a team where your work creates meaningful change. ________________________________________ What You’ll Do Support store operations and staff management to keep our store running smoothly. Open and close the store, manage deposits, and secure the building Resolve customer complaints and issue refunds Ensure customers and donors receive friendly, prompt service Make production and scheduling decisions in the absence of management Manage the flow of donated goods to optimize sales Coordinate shipments and merchandise flow to meet goals Rotate, organize, and display merchandise by category and color Step in to assist with store team duties as needed Supervise employees and store activities when managers are unavailable Report safety or theft concerns to store leadership ________________________________________
Requirements
- High school diploma or GED
- 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)
- This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required.
- Strong close, color, and depth vision are essential.
- Some local travel is involved.
Responsibilities
- Support store operations and staff management
- Open and close the store, manage deposits, and secure the building
- Resolve customer complaints and issue refunds
- Ensure customers and donors receive friendly, prompt service
- Make production and scheduling decisions in the absence of management
- Manage the flow of donated goods to optimize sales
- Coordinate shipments and merchandise flow to meet goals
- Rotate, organize, and display merchandise by category and color
- Step in to assist with store team duties as needed
- Supervise employees and store activities when managers are unavailable
- Report safety or theft concerns to store leadership
Benefits
- Starting pay of $17.00/hour
- Annual raises & production bonuses
- Free skill-building and career development classes
- Generous team member discounts
- Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
