Retail Shift Lead - Palo Alto

Careers at Pressed • Palo Alto, CA

22h • Onsite

About The Position

Pressed Juicery is a modern wellness brand founded in 2010 with the mission to empower your wellness journey. What started as a small juice bar in Los Angeles has grown into a dynamic omnichannel brand, with products available through thousands of retailers nationwide, company-owned stores, and a direct-to-consumer channel. At Pressed Juicery, the company operates as one community, bringing high-quality, better-for-you products to market, guided by passion and purpose. The Shift Lead is a pivotal team member who guides guests on their wellness journeys, creates vibrant in-store experiences, drives sales through confident selling, and fosters a community of warmth, care, and connection. This role is responsible for bringing the company's mission to life during every shift, whether by preparing a Freeze, sampling juices, or mentoring new team members.

Requirements

• Passion for health, wellness, and creating exceptional guest experiences.
• Strong communication skills with a guest-first mindset.
• Team-oriented with the ability to lead by example.
• Ability to work in a fast-paced food and beverage, retail environment.
• Ability to stand, walk, bend, stoop, and reach throughout shift.
• Ability to lift and carry up to 50 lbs.
• Must be able to work flexible schedules including nights, weekends, and holidays.
• Must be legally authorized to work in the U.S. without restriction.

Nice To Haves

• Experience in food service, hospitality, or retail (preferred).

Responsibilities

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.
• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.
• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc.).
• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.

Benefits

• 401(k) plan with up to 4% match
• Free Pressed products!
• Employee Referral Program and other bonus opportunities
• Medical, dental, and vision
• Awesome paid time-off benefits
• Flexible Spending Account
• Generous paid parental leave
• Focus on career-pathing and professional development!
• Full-time employees are eligible for medical, dental, vision, and vacation accrual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed