Retail Service Specialist

AAA • Chesapeake, VA

35d • Onsite

About The Position

Retail Service Specialist We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. You’ll have the opportunity to earn base pay increases, bonuses opportunities, and career growth (90% of our managers are promoted from within). This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members. This position fulfills member requests such as:, planning road trips, distributing maps and tour books, taking passport photos, and other services for members. Our branch hours of operation are Monday through Friday 9:00 am – 5:30 pm. We are closed on weekends and most holidays. Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.

Requirements

• Experience in retail sales, or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Experience with Microsoft Office basics
• A high school diploma or GED
• Successful completion of background check and drug screening

Responsibilities

• planning road trips
• distributing maps and tour books
• taking passport photos
• other services for members

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees