Retail Service Specialist

AAA • Santa Barbara, CA

2d • $22 - $23

About The Position

Retail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates’ intent on providing excellent customer service and who understand the importance of teamwork.

Requirements

• Experience in retail sales, banking or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Must be able to obtain and maintain valid notary license as required
• Experience with Microsoft Office basics
• Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
• Ability to travel locally when necessary
• A high school diploma or GED
• For offices that offer notary services, Notary Public must be obtained within 1 Year

Responsibilities

• Greeting all members and customers, determine their need and provide Legendary Service
• Provide DMV vehicle license, registration and notary services as required
• Reach sales and service goals (and earn incentives!) for multiple AAA products and services
• Preparing and providing TripTik® travel routes, marked road maps, tour books, and other travel-related materials
• Issue passport photos
• Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
• Make hotel and car rental reservations for members and provide travel destination information

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees