Retail Service Associate (Knoxville West)

Comcast • Knoxville, TN

416d • $31,200 - $31,200

About The Position

The Retail Service Associate at Comcast in Knoxville West is a customer-focused role that combines sales expertise with exceptional customer service. The associate is responsible for delivering a best-in-class experience for customers by supporting the store team, maintaining inventory, and ensuring a clean and welcoming environment. This position offers opportunities for on-the-job training and career advancement in a dynamic retail setting.

Requirements

• High School Diploma / GED
• 0-2 years of relevant work experience
• Strong understanding and enthusiasm for technology and company products
• Excellent communication and customer service skills
• Ability to work nights, weekends, and variable schedules.

Nice To Haves

• Experience in retail or customer service environments
• Familiarity with digital tools and technology
• Ability to work in a fast-paced environment

Responsibilities

• Support the store team to deliver a best-in-class customer experience.
• Maintain accurate inventory and ensure the store is clean and organized.
• Greet customers and connect them with sales consultants in a timely manner.
• Demonstrate company technology to new customers and encourage return visits.
• Inspect the back of the store for clean and secure inventory and assist with stocking.
• Conduct weekly cycle counts and suggest improvements to the store count process.
• Adapt to store management priorities while demonstrating professionalism and integrity.
• Carry and lift up to 25-pound boxes and maintain a flexible schedule.

Benefits

• Paid Time Off
• Physical Wellbeing support programs
• Financial Wellbeing benefits
• Emotional Wellbeing resources
• Life Events and Family Support benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED