Retail Selling Support Associate - Womens Clothing, Arrowhead Towne Center - Part Time

Macy's • Glendale, AZ

6h • Onsite

About The Position

As a Macy’s Women's Clothing Selling Support colleague, you will help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you will create meaningful connections through genuine, engaging conversations. You will actively circulate the sales floor to understand each customer’s needs, share the benefits of loyalty programs, and guide them through a seamless shopping journey. In addition to delivering exceptional service, you will help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment. This role emphasizes customer focus, selling, goal achievement, teamwork, and creating amazing experiences through genuine hospitality, while also keeping the shopping space clean, organized, and inviting.

Requirements

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities.
• Ability to work on your own but also great with team dynamics.
• Ability to handle electronic devices.

Responsibilities

• Help customers express their personal style and turn fashion into a source of inspiration.
• Create meaningful connections with customers through genuine, engaging conversations.
• Actively circulate the sales floor to understand each customer’s needs.
• Share the benefits of loyalty programs and guide customers through a seamless shopping journey.
• Maintain merchandise standards and support fitting room and sales floor upkeep.
• Assist with fulfillment to ensure a polished, shop-ready environment.
• Keep the shopping space clean, organized, and inviting.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Engage, educate, and sell with confidence.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
• Share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you.
• Support teammates with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve every day, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Opportunity to join Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees