Retail Security Officer

Andy Frain Services•Pittsburgh, PA

3h•Onsite

About The Position

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service. Overall general function of officers is to provide security detail, which may vary depending on department size, organizational structure, geographic location and post assignments.

Requirements

A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety
Constant and dedicated vigilance
Strong customer service skills, exemplifying Andy Frain Services Mission Statement
Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously
Ability to facilitate progressive change, work as part of a team and follow directions
Work with a sense of urgency
Strong oral and written communications skills
High School Diploma and/or equivalent (GED)
Must be willing to submit to a background and drug screen; any offer of employment is contingent upon the successful completion of a background investigation
Minimum 3 -- 6 months prior experience in loss prevention, life safety, CCTV systems or access computer systems
State Guard license is required

Responsibilities

Control of entrances and movement of pedestrian and vehicle traffic
Patrol of buildings and perimeters
Escort of material and personnel
Inspection of security and fire exposures
Special assignments
Be on time and report to post in full uniform
Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner
Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS
Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts
Monitor cameras or equipment in a continuous fashion as outlined in the post orders
Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations
Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment
Make recommendations to management on better safety and loss prevention processes as identified during daily routine
Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments
Ensure continuous and safe operation of all elevators and access doors
Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment
Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market
Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented