Retail Sales Technician Part Time

Asurion • Charlotte, NC

1d • Onsite

About The Position

This is a Part-Time Retail Sales Technician position at uBreakiFix, a company that introduces techies to customer service. The role is for individuals whose people skills match their technical know-how. It's not an average part-time retail or sales job, but one where curiosity about gadgets and ability to connect with people make a real impact, even with a flexible schedule. uBreakiFix aims to create an environment where part-time work offers meaningful impact, learning opportunities, and a clear career path. Asurion, the parent company, is a global tech solutions industry leader that helps nearly 300 million customers worldwide with tech setup, fixes, or replacements. The company values a work culture where employees are valued and operates by 'The Asurion Way' which emphasizes Customer First, One Team, Divine Discontent, and Act with Integrity.

Requirements

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• Flexibility to work part-time retail schedule, including weekends and holidays.
• Comfort juggling sales conversations, customer support, and hand-on tech work.

Nice To Haves

• A basic knowledge of electronic devices (nice to have, not required).

Responsibilities

• Be the welcoming face of our uBreakiFix store, delivering personalized, human-centric customer experiences.
• Use your communication skills to enrich each interaction while applying our Serve, Solve, Sell™ technique to recommend and upsell Asurion products and services.
• Learn and assist with device troubleshooting, diagnostics, and basic repairs as needed.
• Balance front-of-house customer interactions with back-of-house tech and inventory tasks.
• Support the fast-paced needs of a retail environment as a collaborative team player.
• Multitask confidently across customer service, sales, and technology.

Benefits

• Starting pay: $17 per hour + earn uncapped sales and repair incentives (Real-life, part-time employees earn on average $197/month in incentives)
• Unlimited monthly bonuses for great sales
• Employee discounts
• Ongoing training to grow your sales skills and confidence.
• High-quality paid training that’ll have you feeling like a tech wizard in no time
• Resources, training, and opportunities to elevate your career and support your personal and professional goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees