About The Position

Our Part-Time Retail Sales Technician role has big-time impact! If you enjoy helping people repair and get to know their tech devices, this role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests. Apply today to join uBreakiFix team to Serve, Solve, and Sell with us. Starting Pay - $16.25, per hour + uncapped sales & repair incentive potential. Average incentive potential of $302/month & Top incentive potential of $625/month, based on performance. Don’t miss this chance to be part of something big at our retail stores. Gain new skills and certifications. Be a part of a dynamic, team-driven environment. Bring your ideas to leaders – opportunities for full-time & leadership positions.

Requirements

  • 1+ years of customer service/retail sales experience (preferred).
  • 6+ months of experience with product service support or technology repair (preferred).
  • Basic knowledge of mobile devices and operating systems.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • A passing background check (criminal and drug test).
  • Basic knowledge of Microsoft Office.

Responsibilities

  • Be the face of Asurion and deliver award-winning, personalized customer experiences.
  • Provide technical expertise, troubleshoot and repair customer electronic devices.
  • Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers.
  • Achieve sales goals.
  • Manage inventory.
  • Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers).
  • Partner with cross-functional teams to deliver programs/processes and provide feedback.
  • Self-manage and set priorities.
  • Multi-task in a fast/retail environment.

Benefits

  • Ongoing training to grow your skills.
  • Competitive hourly pay and benefits.
  • Career growth opportunities based on your interests.
  • Skills development and hands-on training.
  • 20% employee discount.
  • Unlimited monthly bonuses for great sales.
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