Retail Sales & Stock - Mercer Mall Rack

Nordstrom•Lawrenceville, NJ

3d•Onsite

About The Position

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment, focusing on making the customer experience quick, easy, and fun while helping them find great deals. Multiple roles are available across Sales, Cashier, Stock, and Fulfillment departments. Nordstrom is a fast-moving fashion company with a heritage of service, committed to providing convenience and true connection for customers. The company empowers its people to be innovative, creative, and focused on excellent service, while also being committed to leaving the world better than they found it. Key company values include being customer obsessed, owners at heart, curious and ever changing, here to win, and extending themselves by treating each other with respect and kindness, creating a welcoming environment.

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE)
The ability to work a flexible schedule based on business needs

Responsibilities

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor (Sales and Cashier)
Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program (Sales and Cashier)
Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed (Sales and Cashier)
Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day (Sales and Cashier)
Assist customers with a variety of transactions through a seamless and friendly experience (Sales and Cashier)
Demonstrate expertise in all technologies used in the store environment (Sales and Cashier)
Defuse customer situations and provide resolutions in a timely and effective manner (Sales and Cashier)
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments (Stock Support and Fulfillment)
Fulfill customer orders in a timely manner following quality standards (Stock Support and Fulfillment)
Prepare and ship customer’s orders following quality, packing and shipping standards (Stock Support and Fulfillment)
Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes (Stock Support and Fulfillment)
Assist in maintaining clean and organized selling floors and stockrooms (Stock Support and Fulfillment)
Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures (Stock Support and Fulfillment)