Retail Sales Specialist (Part-time)
About The Position
The part-time Retail Sales Specialist will work under the direction of the Bemis Bath Shoppe manager. This role will include all phases of day-to-day activity associated with the Bemis Bath Shoppe & Boutique. Provide friendly, courteous customer service using cross-selling techniques to guide, direct and influence the purchasing decision. In store & via phone. Product consultation and demonstration. Function as a consultant in terms of product function and design. Staying up to date with product knowledge as product offerings change. Cash register sales, order fulfillment, phone sales, process customer orders/returns and all related transactions. Assist with store operations including daily opening and closing, cash reconciliation, display changes, product receiving/stock counts, general housekeeping, point of sale problem solving, and preparation of reporting. Assist with merchandising of displays to maintain a sophisticated product presentation. Inventory control/ replenishment. Maintain proper stock levels. Miscellaneous projects as required.
Requirements
- High school diploma or equivalent.
- Ability to become a product knowledge expert, including understanding the differences in materials, components, functionality, and the application best suited for the customer.
- Ability to interact and provide excellent customer service both in-person and on the phone.
- Ability to maintain a positive, professional attitude at all times.
- Microsoft Office experience (Outlook, Excel, Word).
- Exceptional verbal and written communication skills.
- Strong attention to detail with ability to prioritize and multitask.
- Ability to be self-motivated and directed, working with minimum supervision necessary.
- Ability to work flexible hours (16 to 22 hours per week/average) including some Saturdays.
Nice To Haves
- Post high school education preferred.
- Experience with design and/or a creative background a strong plus.
Responsibilities
- Provide friendly, courteous customer service using cross-selling techniques to guide, direct and influence the purchasing decision. In store & via phone.
- Product consultation and demonstration.
- Function as a consultant in terms of product function and design.
- Staying up to date with product knowledge as product offerings change.
- Cash register sales, order fulfillment, phone sales, process customer orders/returns and all related transactions.
- Assist with store operations including daily opening and closing, cash reconciliation, display changes, product receiving/stock counts, general housekeeping, point of sale problem solving, and preparation of reporting.
- Assist with merchandising of displays to maintain a sophisticated product presentation.
- Inventory control/ replenishment.
- Maintain proper stock levels.
- Miscellaneous projects as required.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
