Retail Sales Specialist - Microsoft

Best Buy•Skokie, IL

1d•Onsite

About The Position

As a Retail Sales Specialist for Microsoft products, you will engage with customers to understand their needs, preferences, and budget, providing expert service and recommendations. You are expected to maintain knowledge of Microsoft products through required trainings, certifications, and self-development, aiming to provide relevant and memorable solutions that make customers feel excited, confident, and appreciated. As part of the Best Buy team, you will contribute to enriching lives through technology by humanizing and personalizing tech solutions in stores, online, and in customers' homes. The company culture is built on supporting and valuing employees, committed to being a great place to work with unique career possibilities, and fostering an environment where employees can bring their full, authentic selves to work.

Requirements

Must be at least 18 years old
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule, including holidays, nights and weekends

Nice To Haves

Prior experience serving as a specialist in premium, luxury or complex technology solutions
1 year of experience working with consumer electronics products and services

Responsibilities

Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
Use available tools to stay current on promotional initiatives and help drive profitable growth
Generate future opportunities by discovering customers’ current and long-term tech needs
Embrace our learning culture to continuously improve existing skills while acquiring new ones
Maintain specified department merchandising and organization