Retail Sales Specialist

StaplesWest Chester, PA
Onsite

About The Position

Sales Specialists provide exceptional customer service by helping customers find total solutions both in-store and through the kiosk. The role requires a customer-centric approach, focusing on understanding and addressing customer needs. This position is part of a fun, team-oriented retail culture, emphasizing collaboration and inclusivity. The company is hiring immediately and provides training. Successful applicants may have the opportunity to schedule an in-person interview quickly. The role offers various perks including flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities. Additional benefits include associate discounts on in-store and online merchandise, services, and warranty plans, discounts at numerous retailers and restaurants, a 401(k) plan with a company match, dental and vision insurance, and many more. Compensation is based on qualifications and experience.

Requirements

  • Able to work a flexible schedule based on the store’s needs
  • Strong customer service experience
  • Demonstrated ability to engage and speak to customers and understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Nice To Haves

  • Experience selling products or services

Responsibilities

  • Provide exceptional customer service in helping our customers find a total solution both in-store and through the kiosk
  • Have our customers’ needs in mind as you provide solutions
  • Be collaborative and inclusive in helping our customers
  • Create a positive, inviting environment for customers as you learn their tech and overall needs
  • Stay current on technology products, offerings and services to offer a total solution
  • Respond quickly and resourcefully to customer requests and concerns on the sales floor
  • Ensure the Tech department achieves key metrics, including profitable sales
  • Be flexible on various responsibilities (e.g., cashier, merchandising, returns, other duties as assigned)

Benefits

  • Flexible part time hours
  • Generous paid time off
  • Weekly pay
  • Career growth opportunities
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • 401(k) plan with a company match
  • Dental and vision insurance
  • Many more benefits
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