Retail Sales Specialist - Appliances

Best Buy•Lakewood, CO

1d•Onsite

About The Position

As a Retail Sales Specialist in the appliances department, you will engage with customers to understand their needs, provide excellent service, perform product demonstrations, and offer helpful recommendations. The company provides training to become an expert on kitchen and laundry appliances, including specifications, features, and benefits. As part of the Best Buy team, you will contribute to enriching lives through technology by humanizing and personalizing tech solutions for every stage of life, whether in stores, online, or in customers’ homes. The company culture is built on deeply supporting and valuing its employees, aiming to be a great place to work where individuals can unlock unique career possibilities and bring their full, authentic selves to work.

Requirements

1 year of experience building complex solutions in sales, customer service or related fields

Nice To Haves

1 year of experience selling in premium products, luxury brands and/or custom design environments
1 year of experience in customer relationship management (CRM)

Responsibilities

Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
Stay informed about the latest technology trends and products through continuous learning and professional development
Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
Maintain department merchandising and readiness to serve customers
Train other sales floor personnel on how to be successful in the department