Retail Sales Specialist - Home Theater

Best Buy • Spartanburg, SC

260d • $15 - $20

About The Position

As a Retail Sales Specialist in our home theater department, you'll engage with customers to understand their needs, preferences and budget while providing expert service and recommendations. You'll maintain expert-level knowledge of all products in the home theater category, including specifications, features and benefits. You'll also use effective time management strategies to optimize daily tasks and responsibilities.

Requirements

• 1 year of experience building complex solutions in sales, customer service or related fields

Nice To Haves

• 1 year of leadership experience in related field or military leadership equivalent
• 1 year of experience selling in premium products, luxury brands and/or custom design environments
• 1 year of experience in customer relationship management (CRM)

Responsibilities

• Engage with customers in the home theater department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
• Stay informed about the latest technology trends and products through continuous learning and professional development
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
• Maintain department merchandising and readiness to serve customers
• Train other sales floor personnel on how to be successful in the department

Benefits

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers