Retail Sales Section Head- Lawn & Garden- Full time

Grange Co-op•Klamath Falls, OR

6d•Onsite

About The Position

The Retail Sales Section Head for Lawn & Garden provides support to the Store Manager to ensure the effective execution of systematic inventory processes, quality assurance standards, and inventory management processes. This role also involves the execution of merchandising plans, including merchandise sets, displays, and rotation, and supports the management team in maintaining overall store operations and delivering superior customer service.

Requirements

Associate degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to work with mathematical concepts such as probability and statistical inference
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Integrity
Sound judgment/decision-making
Excellent communication skills, both written and verbal
Excellent attention to detail
Excellent time-management skills
Excellent customer service skills
Comprehensive understanding of the company and its products and services
Ability to perform effectively and efficiently in both individual and team environments
Ability to be trained to use all equipment, tools and applications at store-level

Nice To Haves

Distribution/warehousing experience preferred
Experience trouble-shooting difficult problems to achieve desired results
Proficiency in Windows-based applications preferred
Experience with EPICOR Eagle point of sale/inventory management system preferred

Responsibilities

Demonstrate excellent internal and external customer service, ensuring the Grange Way standards
Merchandising of the department to company standards
Ensure every item has a SKU and is priced
Ensure sale items are set before the start of a promo period
Place sale signs out for sales events
Receive shipments as needed in the department
Stock freight and ensure adequate amounts of merchandise available for purchase
Assist cashiers and act as a back-up cashier as necessary
Ensure a clean and safe working and shopping environment throughout the department
Communicate with location management and department personnel daily
Ensure that signing, displays, and safety concerns are addressed and corrected
Conduct regular cycle counts of merchandise in accordance with cycle count schedules in the department
Negative on hands completed daily
Plant dumps completed weekly
Help inventory counting at other departments or locations as needed
Demonstrate regular and predictable attendance
Perform other tasks and duties as requested by supervising manager