Retail Sales Representative - Los Angeles, CA

MAKITALa Mirada, CA
3d$55,000 - $65,000

About The Position

The Retail Sales Representative will oversee store management relationships for each account, facilitate indirect sales, development, and growth, develop product training programs, and act as the primary contact for problem resolution for assigned stores.

Requirements

  • Sales professional with discipline and solution-selling skills.
  • Ability to build relationships to gain customer loyalty and penetrate accounts within the market.
  • Strong customer service skills with an ability to successfully cold call new and potential customers.
  • Possess excellent communication and interpersonal skills.
  • Ability to communicate at all levels of the retail organization within assigned stores.
  • Strong negotiating skills.
  • Must have effective problem-solving abilities.
  • Expected to have excellent organizational skills, as well as planning, project management, and time management Expertise
  • Ability to work from remote sites.
  • Must have a working knowledge of Microsoft Office.
  • Retail merchandising experience within the construction industry.
  • Bachelor’s Degree in sales, marketing, or related discipline.
  • High School Diploma or equivalent required.
  • Valid Divers License with a safe driving record.

Responsibilities

  • Responsible for the face-to-face interaction with an assigned group of store personnel, including the Store Manager, D25, District Managers, Department Head, D25 Associate, and Merchandise Execution Team.
  • Work in aisles to steer customers to Makita products, answer customer questions, and assist in picking out the right tool solution for their problem.
  • Responsible for the sales growth at each assigned store by developing and implementing strategic merchandising sales plans and executing against them to obtain growth in topline sales as well as market share.
  • Create and maintain monthly reports indicating growth and the ability to track and analyze data to ensure targets are achieved.
  • Perform tool demonstration events and training events in stores to drive sales and mind share of Makita products.
  • Grow Shelf Share by negotiating opportunities for incremental merchandising space with regional, district, or store-level management.
  • Stock shelves with products from the overhead.
  • Responsible for displaying maintenance and POP materials for customer educational interaction and product promotions
  • Assist the department in the resolution of any retail consumer issues relating to quality or exceptions of product specifications.
  • Maintain relationships and negotiations with the Merchandising Execution Team to ensure all products are merchandised and restocked according to the plan-o-gram for each store.
  • Train and keep customers and store personnel informed on products and promotions.

Benefits

  • Medical, Dental, and Vision insurance options after 30 days of employment
  • Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
  • Employee assistance program (EAP) for mental health and well-being
  • Paid subscription to Headspace and 5 other members of your choice
  • Competitive pay & performance-based incentives
  • 401(k) retirement plan with company match
  • Basic Term Life insurance is 100% company paid
  • Long term Disability Coverage 100% company paid
  • Disability Coverage
  • Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans.
  • Paid time off (vacation, sick leave, and 13 paid holidays)
  • Employee discounts on Makita tools and accessories - because we know you love quality tools!
  • Training programs
  • Tuition reimbursement
  • Internal promotion opportunities
  • Collaborative, innovative work environment

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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