Retail Sales Representative
About The Position
At Next Generation Wireless (NGW), we’re more than a wireless retailer — we’re a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent — now part of T-Mobile — we’re excited to offer the strength of two networks, bringing even more value to our customers. We’re looking for motivated, goal-driven sales pros who thrive in a fast-paced environment. Whether you’re just starting out or ready to take the next step in your career, we have a place for you. Intrigued? Here’s more about us: The largest Authorized Agent of UScellular with over 100 locations across multiple states A values-driven organization focused on customer and associate success A fast-paced environment ideal for high-energy, motivated sales professionals Passionate about providing tools, training, and support designed to help you grow your career A team that celebrates ambition and rewards hard work Offering competitive earning potential with base pay plus commissions and bonuses The Position As a Retail Sales Representative, you are the face of NGW and a vital connection between our customers and cutting-edge wireless technology. Our Retail Sales Representatives are customer-focused professionals who strive to meet and exceed sales goals through outstanding service and expert product recommendations.
Requirements
- Retail or sales experience preferred, but a strong willingness to learn is a must
- Excellent communication and customer service skills
- Goal-oriented with a drive to exceed sales targets
- Ability to work evenings, weekends, and some holidays as needed
- Comfortable using POS systems and basic computer tools
- Positive attitude, reliable, and a team player
Responsibilities
- Exploring individual customer needs and providing demonstrations of the latest wireless technology in-store.
- Using a side-by-side selling approach to identify personalized solutions beyond phones and plans — including accessories, connected devices, and lifestyle-enhancing tech.
- Uncovering needs and offering tailored recommendations.
- Maintaining product knowledge and staying up to date on industry trends.
- Delivering exceptional service and building loyal customer relationships.
Benefits
- Medical, dental, and vision insurance
- Health & Dependent Care Flexible Spending Accounts
- Life insurance and short-term disability
- 401(k) plan with competitive company match
- Paid time off — up to 3 weeks in your first year for full-time associates
- Paid volunteer time
- Paid birthday
- Anniversary bonuses
- Free cellular service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
