Retail Sales Representative
About The Position
We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again. THIS POSITION REQUIRES SOME COACHING AND DEVELOPING OF TEAM MEMBERS. LEAD BY EXAMPLE. A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.
Requirements
- High school degree or equivalent
- Experience as a retail sales representative or similar role is a plus
- Familiarity with visual merchandising
- Ability to stock and restock shelves
- Strong communication skills
- Excellent problem-solving skills
- Good organization skills
- Positive and friendly attitude
- Ability to successfully work in a team
Nice To Haves
- BS degree in marketing or related field is a plus
Responsibilities
- Greeting and assisting customers
- Keeping the selling floor stocked and organized
- Upselling and cross-selling
- Greeting customers
- Helping customers find what they are looking for
- Introducing customers to new products
- Informing customers about sales, discounts, and promotions
- Upselling and cross-selling products when appropriate
- Answering questions about products or services
- Stocking and organizing product racks
- Handling returns
- TRAIN team members TO ACHIEVER outstanding customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Building Material and Garden Equipment and Supplies Dealers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
