Retail Sales Representative

Ace Hardware • Warren, PA

229d

About The Position

We are looking for a qualified retail sales representative in our Oneida Hearth & Home store to provide our customers with outstanding service and make sure all their needs are met. The sales representative will be selling fireplaces, stoves, flooring, hot tubs, hot tub/pool chemicals, and perform water tests. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively problem solve. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again. A qualified candidate must also have excellent product knowledge and ensure the selling floor is always fully stocked and organized.

Requirements

• High school degree or equivalent
• Experience as a retail sales representative or similar role
• Computer usage
• Answering phone calls
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

Responsibilities

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Handling returns
• Coordinating with team members for outstanding customer service

What This Job Offers

• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees