Retail Sales Representative - Los Angeles, CA

MAKITA • Cerritos, CA

110d • $55,000 - $65,000

About The Position

The Retail Sales Representative will oversee store management relationships for each account, facilitate indirect sales, development, and growth, develop product training programs, and act as the primary contact for problem resolution for assigned stores. This position is responsible for the face-to-face interaction with an assigned group of store personnel, including the Store Manager, D25, District Managers, Department Head, D25 Associate, and Merchandise Execution Team. The role involves working in aisles to steer customers to Makita products, answering customer questions, and assisting in picking out the right tool solution for their problem. The Retail Sales Representative is also responsible for the sales growth at each assigned store by developing and implementing strategic merchandising sales plans and executing against them to obtain growth in topline sales as well as market share. Additionally, the role includes creating and maintaining monthly reports indicating growth and the ability to track and analyze data to ensure targets are achieved, performing tool demonstration events and training events in stores to drive sales and mind share of Makita products, and growing Shelf Share by negotiating opportunities for incremental merchandising space with regional, district, or store-level management.

Requirements

• Sales professional with discipline and solution-selling skills.
• Ability to build relationships to gain customer loyalty.
• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Strong negotiating skills.
• Effective problem-solving abilities.
• Excellent organizational, planning, project management, and time management skills.
• Working knowledge of Microsoft Office.
• Retail merchandising experience within the construction industry.
• Bachelor’s Degree in sales, marketing, or related discipline.
• High School Diploma or equivalent required.
• Valid Driver's License with a safe driving record.

Responsibilities

• Oversee store management relationships for each account.
• Facilitate indirect sales, development, and growth.
• Develop product training programs.
• Act as the primary contact for problem resolution for assigned stores.
• Interact face-to-face with store personnel.
• Steer customers to Makita products and assist in selecting tools.
• Develop and implement strategic merchandising sales plans.
• Create and maintain monthly reports on sales growth.
• Perform tool demonstration and training events in stores.
• Negotiate for incremental merchandising space.

Benefits

• Medical, Dental, and Vision insurance options after 30 days of employment.
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA).
• Employee assistance program (EAP) for mental health and well-being.
• Paid subscription to Headspace and 5 other members of your choice.
• Competitive pay & performance-based incentives.
• 401(k) retirement plan with company match.
• Basic Term Life insurance is 100% company paid.
• Long term Disability Coverage 100% company paid.
• Paid time off (vacation, sick leave, and 13 paid holidays).
• Employee discounts on Makita tools and accessories.
• Training programs and tuition reimbursement.
• Internal promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees