Retail Sales Program Manager
About The Position
Retail Sales Program Manager Berkeys Plumbing, A/C & Electrical is seeking a driven Retail Sales Program Manager to lead and grow our retail sales partnerships. This role will oversee the development, performance, and execution of our in-store retail sales program, working closely with retail partners and leading a team of sales representatives focused on generating residential HVAC opportunities. This is a leadership role responsible for driving lead generation, coaching retail sales teams, building relationships with retail store leadership, and growing program revenue. If you are passionate about sales leadership, team development, and building successful retail partnerships, we want to hear from you. Why Join Berkeys? Berkeys has been serving Texas homeowners since 1975 and continues to grow through innovation, strong partnerships, and exceptional service. Our retail sales program is an exciting opportunity to expand our reach and connect homeowners with trusted home comfort solutions. Join a team that values leadership, growth, and customer satisfaction while providing opportunities to build and scale a high-impact sales program.
Requirements
- High school diploma or equivalent required
- 5+ years of experience in HVAC sales, retail sales, or sales management preferred
- Proficiency with Microsoft Office (Excel, PowerPoint, Word)
- Experience working with big-box retail programs.
- Strong understanding of sales funnels, lead conversion, and retail-driven sales programs.
- Ability to manage multiple store relationships across a territory.
- Strong analytical, communication, and leadership skills.
Nice To Haves
- Knowledge of financing programs such as Service Finance or Greensky a plus
Responsibilities
- Lead and manage the retail sales program across multiple retail store locations
- Coach, mentor, and develop retail sales associates and lead generators
- Conduct field training to improve sales performance
- Build strong relationships with retail store management teams
- Monitor program performance including leads, sales conversions, and revenue
- Develop strategies to increase lead generation and retail sales opportunities
- Train team members on sales techniques, scripts, and product knowledge
- Coordinate marketing and sales initiatives within retail locations
- Address operational issues, customer concerns, and program improvements
- Analyze sales data and develop action plans to meet performance targets
- Support hiring, onboarding, and development of retail sales staff
- Supervise retail sales representatives and lead generators
- Provide ongoing coaching and performance management
- Support team training, development, and performance evaluations
- Create a culture focused on customer experience and sales excellence
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
