Retail Sales - Paint Department

Hardware Sales Inc. • Bellingham, WA

10d • $20 - $24 • Onsite

About The Position

We're looking for a motivated and personable individual to join our team in the Paint Department. In this role, you’ll help customers navigate our wide selection of paints, stains, coatings, brushes, rollers, sprayers, and preparation supplies. Your product knowledge and personalized service will help both DIYers and professionals bring their projects to life.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Ability to work independently and as part of a team in a retail environment.
• Attention to detail and good organizational skills.
• Basic math skills for inventory management, measurements, and sales.
• This position will require you to be on your feet all day long, as well as lifting, pushing, pulling, squatting, and bending.
• You should be able to lift 50 pounds from the ground as well as put heavy objects on shelves above your head.
• This job will require climbing ladders and going up and down stairs on a daily basis.
• This job will require you to be very organized and be able to identify differences in similar items with similar part numbers.
• Must be good with numbers.

Nice To Haves

• Experience working in a hardware store preferred.
• Knowledge of paint and paint accessories and their applications is highly desired.

Responsibilities

• Customer Engagement: Greet and assist customers in selecting the right paint products, finishes, and tools for their specific needs—whether they’re painting a fence or redoing a living room.
• Product Expertise: Maintain up-to-date knowledge of paint lines (e.g., interior, exterior, specialty), color matching systems, surface preparation, application tools, and safety considerations.
• Sales and Solutions: Offer product recommendations based on project needs, upsell complementary items like brushes, tape, drop cloths, and primers to enhance outcomes.
• Color Matching: Operate and maintain tinting and color matching equipment with accuracy, helping customers replicate or customize paint colors.
• Inventory Awareness: Keep shelves stocked and tidy, report low inventory, and assist with restocking and rotating inventory as needed.
• Merchandising: Set up and maintain clean, visually appealing displays of paint products and accessories to attract and inform customers.
• Customer Support: Handle returns, exchanges, and inquiries with a professional and positive attitude. Resolve issues with tact and empathy.
• Safety and Compliance: Follow safety protocols, particularly around hazardous materials like paints, solvents, and flammables.
• Team Collaboration: Work closely with your team and other departments to ensure a smooth, customer-first experience across the store.
• Technology Use: Utilize store computer systems for product research, inventory updates, and order entry.

Benefits

• 401(k) with 3% salary raise given upon enrollment and 2% company matching contribution (after 1 year of employment).
• Dental insurance.
• Medical insurance.
• Medical FSA (Flexible Spending Account).
• Paid time off, starting at two weeks per year.
• LegalShield and IDShield legal and identity theft protection services.
• Welcome Home program for purchasing a home.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED