Retail Sales or Stock - Chandler Festival Rack

NordstromChandler, AZ
$17 - $18Onsite

About The Position

As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals. Roles are available in Sales, Customer Service, Stock, and Fulfillment departments. Nordstrom is a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation they are building on to provide convenience and true connection for customers. They empower their people to be innovative, creative and focused on providing the best service to their customers, and are committed to leaving the world better than they found it. Nordstrom values customer obsession, ownership, curiosity, continuous change, a drive to win, and extending themselves to treat each other with respect and kindness, creating a welcoming and connected community.

Requirements

  • Clear, effective communication with strong interpersonal skills
  • Accountability, initiative and a high level of ownership
  • Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
  • The ability to work a flexible schedule based on business needs

Responsibilities

  • Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
  • Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
  • Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
  • Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
  • Demonstrate expertise in all technologies used in the store environment
  • Adhere to all operational, merchandise and asset protection standards
  • Promote initiatives like our Nordstrom Rewards program
  • Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
  • Fulfill customer orders in a timely manner following quality standards
  • Prepare and ship customer’s orders following quality, packing and shipping standards
  • Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
  • Assist in maintaining clean and organized selling floors and stockrooms
  • Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures

Benefits

  • Medical/Vision insurance
  • Dental insurance
  • Retirement (401k)
  • Paid Time Away (PTO accruals, Holidays)
  • Life Insurance
  • Disability insurance
  • Merchandise Discount
  • EAP Resources
  • Performance-based incentives/bonuses
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