Retail Sales Manager

Harbor Freight Tools • Worcester, MA

411d • $58,760 - $64,646

About The Position

The Retail Sales Manager is a full-time leadership role within a high-performing team at Harbor Freight Tools. This position is designed for individuals with recent leadership experience who are passionate about advancing their careers in retail. The role emphasizes the importance of customer service, team development, and operational excellence, while also offering a clear path for promotion and continuous leadership development.

Requirements

• Must be at least 18 years old
• Minimum 2 years' experience in retail management/leadership role
• Ability to communicate clearly with customers and associates in person, e-mail, and telephone
• Ability to intermittently lift, push and/or pull up to 50 pounds, and stand/move for entire shift
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Physically able and willing to become certified to operate a forklift in accordance with IIPP (Injury, and Illness Prevention Program)
• Open availability with the ability to work evenings, weekends, and holidays

Responsibilities

• Ensure and model professional customer service
• Maintain a safe, clean, and organized store
• Cross-train in all areas of store operations including Stocking/Sales associate duties and responsibilities
• Lead, coach, and develop others
• Serve as Leader on Duty as scheduled
• Be a subject matter expert in your role and model 'Great Place To Work' behaviors
• Ensure items are in stock and priced correctly
• Other duties as assigned

Benefits

• Comprehensive medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability
• 401k plan with company matching
• Paid time off up to 152 hours per year
• Paid sick time up to 64 hours per year
• Discounted gym membership
• Employee Assistance Program (EAP)
• Bonus opportunity
• Associate discounts
• Closed on Thanksgiving, Christmas & Easter

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees