Retail Sales Manager

Camping World•Chelsea, MI

42d•$54,055 - $78,945

About The Position

The Retail Sales Manager plays a key role in the dealership. They are responsible for driving business success by managing the accounting, operations, compliance, and shrink and profitability through the highest standards of integrity and ethics.

Requirements

Bachelor's Degree in Business Management and/or 3-5+ years retail management experience, preferably big-box format or equivalent combination and experience
Must be a minimum of 21 years of age
Outstanding oral and written communication skills
Leadership and interpersonal skills required to interact with all levels of the company
Excellent planning and organizing skills
Able to coach direct report
Occasional overnight travel may be required
Proficient computer skills to be able to maneuver in a windows-based environment
Must possess the core discipline of foundational excellence to maintain high standards of facility, sales floor, and back of house standards on a daily basis
Ability to work a flexible schedule to meet the needs of the business
Demonstrate ethical and honest behavior in day-to-day interactions and business decisions
Must be flexible and able to react to the needs of the business
May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending

Responsibilities

Drive the business to success by delivering metrics and achieving success on the leaderboard
Connect with customers and drive sales by asking open-ended questions to assess customer needs and make relevant suggestions for the customer's outdoor lifestyle
Demonstrate safe practices and procedures in store by adhering to company standards
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
Recruit and hire qualified associates adhering to established pay guidelines
Evaluate, coach, counsel and train associates for success
Recognize seasonality of the business and develop a strategy for merchandising the store for seasonal trends by adhering to company standards and planograms
Participate in the creation of schedules which are geared to meet customers' needs
Involvement in the community to promote the brand and stay informed concerning competitors