Retail Sales Manager, Christie's Wine & Spirits

Christie's•New York, NY

5d•$85,000 - $95,000

About The Position

Retail Sales Manager, Christie's Wine & Spirits The Company Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Respect, Business Judgment, & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business. The Role The Retail Sales Manager is responsible for the day-to-day revenue generation and growth for Christie’s Wine & Spirits by developing key client relationships, expanding market presence, and executing strategic sales initiatives. This role acts as a ambassador for the Christie’s Wine & Spirits brand while driving performance across major accounts and channels.

Requirements

Wine-specific certification (e.g., WSET Diploma or equivalent) or equivalent work experience
Minimum 2+ years of sales experience selling to private clients, including experience managing or supervising a sales or retail team
Proven track record selling fine wine and achieving sales targets
Experience with wine inventory management systems; preferred experience with WineHub or similar wine-related business management platform or ERP
Excellent communication and interpersonal skills, including superior written and spoken communications
Superior, hospitality-driven client service skills
Demonstrated ability to multi-task, prioritize thoughtfully, and manage competing deadlines
Strong follow-up skills with exceptional attention to detail
Ability to work effectively within a collaborative team environment

Responsibilities

Manage the execution of Christie’s Wine & Spirits retail sales strategy to meet or exceed agreed-upon revenue and margin targets
Oversee daily retail store operations, including managing and supervising store employees (i.e., retail sales associates) and delegating tasks to maximize sales and ensure exceptional client experience
Develop and manage sales forecasts, pipelines, and performance reporting across channels
Maintain and grow existing client relationships while proactively identifying new client opportunities
Drive and manage initiatives to expand sales channels, including in-store, phone, email, and events
Partner with the buying team to recommend inventory and identify commercial opportunities
Manage store-level inventory, including inventory accuracy, replenishment, and month-end inventory and sales close procedures
Contribute to retail marketing campaigns, including email content, price lists, events, and social engagement
Develop and implement process improvements in conjunction with Management to enhance efficiency, controls, and customer experience
Other duties and projects as assigned by Manager

Benefits

Comprehensive Medical, Dental and Vision care plans for employees and dependents (On average, Christie’s pays 80% of total premiums)
401(k) Savings Plan – Christie’s provides a matching contribution up to 5% (subject to IRS limits)
Life Insurance - 3x base salary (100% paid by Christie’s)
Disability Insurance (100% paid by Christie’s)
Generous time-off and leave policies; including 100% Paid Family Leave up to 16 weeks.
Fitness Reimbursement Program: reimbursement of eligible fitness fees and memberships up to $600 per year
Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
Back Up Child & Elder Care – up to 10 days of back-up Child or Elder Care through Bright Horizons
CSR (Corporate Social Responsibility) Day- Each employee receives one paid day per year to dedicate their time to a charity of their choice.
Perks and Discounts through Zo and Plum Benefits